1. Introduction
Welcome to Travelgram. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and web services (collectively, "Travelgram").
By using our services, you consent to the data practices described in this policy.
2. Information We Collect
We collect information to provide a rich social experience and process bookings effectively:
- Account Information: When you register, we collect your name, email address, password, and profile picture.
- Social Feed Data: Photos, travel logs, comments, likes, and saved posts that you share on your feed.
- Booking & Transactions: When you book a travel package, we process details of your itinerary and transaction. Payment processing is securely handled by our third-party provider (PayPal). We do not store your credit card or PayPal credentials on our servers.
- Provider Dashboard Data: If you are a travel supplier, we collect business verification details, available bookings, and packages you create.
3. App Permissions & Device Data
To deliver specific features, Travelgram requests access to the following device functions:
- Camera & Photos: Required to upload profile pictures, capture travel moments, and share posts on the feed.
- Location Services: Used to explore nearby tours and map travel itineraries. You can opt out of location sharing in your device settings.
- Storage: Required to cache files, save local trip itineraries, and select photos from your gallery.
4. How We Use Your Information
We use the collected information for the following purposes:
- To provide, personalize, and improve the Travelgram experience.
- To facilitate direct messaging and chat between travelers and tour suppliers.
- To process, confirm, and manage travel reservations.
- To verify supplier licenses and prevent fraudulent activity.
- To send notifications regarding bookings, system updates, and security alerts.
5. Data Sharing & Disclosure
We do not sell your personal data. We only share information in the following circumstances:
- With Tour Suppliers: When you book a package, necessary details (name, email, itinerary selection) are shared with the provider to fulfill the booking.
- On the Social Feed: Content you post publicly is visible to other Travelgram users.
- Service Providers: We share details with trusted services (such as PayPal for payment processing and email delivery hosts) to operate our app features.
- Legal Compliance: When required by law or to protect safety, rights, and prevent fraud.
6. Data Security & Retention
We use secure industry-standard measures (including HTTPS/TLS encryption and secure key stores) to safeguard your data. We retain your personal information only for as long as necessary to fulfill the services outlined or comply with legal requirements.
Account Deletion: You can delete your account and all associated travel posts at any time directly through the app settings or by contacting our support team.
7. Contact Us
If you have any questions, suggestions, or concerns regarding this Privacy Policy or your personal data, please reach out to us at:
support@travelgram.com